Community Health Workers
in New Hampshire
Community Health Worker Training
June 5, 12, 19, 26 and July 10, 17 and 24, 2017
A sampling of topics...
Service Coordination Skills and Conduct Organization Skills and Time Management
Insurance Options and the Marketplace, CHW Code of Ethics, Culture and Cultural Effectiveness
Presentation Skills & Communication and Interviewing Skills Community Assessment Skills Advocacy
Leadership and Empowerment Skills
Chronic Disease Management and Oral Health Mental Health
Substance Abuse, Domestic Violence, and Care Coordination
The Environment and Prevention and Wellness
To see a full brochure please click here
What is a Community Health Worker?
“Community health workers are lay members of communities who work either for pay or as volunteers in association with the local health care system in both urban and rural environments and usually share ethnicity, language, socioeconomic status and life experiences with the community members they serve. They have been identified by many titles such as community health advisors, lay health advocates, “promoters (as),” outreach educators, community health representatives, peer health promoters, and peer health educators.”
“CHWs offer interpretation and translation services, provide culturally appropriate health education and information, assist people in receiving the care they need, give informal counseling and guidance on health behaviors, advocate for individual and community health needs, and provide some direct services such as first aid and blood pressure screening.”
Who is a Community Health Worker?
There are a variety of roles and numerous titles that fall under the CHW umbrella: Outreach Worker, Lay Health Advisor, Health Promoter, Patient Advocate, community health advisor, family advocate, liaison, peer counselor, patient navigator, health interpreter, public health aide and many more!
What do Community Health Workers do?
- Be an active member of the primary care team providing a wrap-around approach to health care by supporting the provider team by addressing needs in the community;
- Assist in enrolling people in the marketplace.
- Build capacity to engage people culturally – break down barriers and provide culturally appropriate health education information.
- Develop leadership skills so they can go on to participate in other venues and ‘advocate’ for work to address health disparities.
They can support the needs of the patient as part of the care team but do so in the community health center, in the community, and in the patient’s home. By providing social support, consistent confidential follow-up, preventive care, community and family education, and community mobilization, they prove to be nimble to the changing health care landscape and can help patients navigate the health insurance enrollment process. Since CHWs are embedded in the community, they can identify some determinants of health such as literacy levels, employment status, insurance status and so on which are all contribute to the health of an individual and community.
State Community Health Worker Models
Provided by the the National Academy of State Health Policy, below is a map that highlights state activity to integrate CHWs into the evolving health care system. Please click the link below to discover CHW programs throughout the country.
State Model Map
 Community Health Worker National Workforce Study. March 2007. U.S. Department of Health and Human Services; Health Resources and Services Administration, Bureau of health Professions.
 Love MB, Gardner K, Legion V. (1997). Community Health Workers: Who they are and what they do. Health Educ Behav, 24, 510–522.